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As a result, from a top casino they turn into a scam casino with twists and support that mocks, and does not help the player
He was unable to get assistance from the live support, which was a chatbot. The issue remained unresolved as the player did not respond to the Complaints Team's requests for further information, leading to the rejection of the complaint.
When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
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After attempting to resolve the issue, the Complaints Team was unable to obtain cooperation from the casino despite multiple requests for information. Consequently, the complaint was marked as "unresolved," and the player was advised to consider contacting the Curacao Gaming Control Board for further assistance.
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A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
The player from Portugal had deposited funds into the casino but did not see the money in his account and had received no response from support after two days. The player later clarified that the deposit was made using Ethereum, but the transaction showed a value of zero due to non-payment of fees.
This is a place to share experience with Vodka.bet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
You should always make sure that you meet all regulatory requirements before playing in any selected casino.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 50 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
If you love free offers, you’ll get some here too. Depending on how much you deposit, you can unlock up to 300 free spins on selected slot games. These are usually bundled with other promos or triggered during certain campaigns, so it’s worth checking the promotions vodka bet tab regularly.
While it’s not as strict as UK or Malta licenses, it still requires casinos to meet specific operational and security standards.